Ecommerce Payments Manager

  • Indefinido
  • Tiempo completo
  • España
  • Finanzas


KNN Digital Media is a global start-up - founded by 2 ex-Google managers - which uses Media, Tech and machine learning to generate millions in Ecommerce sales for third party companies and its own brands.

We are a small sized company with an internal development and marketing team. We own several ecommerce health & beauty brands which require someone with understanding of technology and proficiency in web technologies, as well as advertising software.

Employees are spread worldwide thanks to our flexible culture and remote working; however, we have open offices in Singapore, US and Spain.

Great working environment with flexible hours and remote working option from home located at any place around the world.

Job description:

We are looking for a meticulous Payments Manager to join our team. Our ideal candidate is a skilled professional with at least 3 years of relevant experience in a similar position, who has excellent analytical skills. He/she will be working closely with the holding Direction in order to handle the e-payments department.

Main Tasks:

  • Manage new commercial agreements with payment providers, as well as maintain the existing ones.
  • Coordinate the implementation of the payment gateways with the relevant teams within the company.
  • Manage and process the PCI compliance protocol for projects that require it.
  • Define and manage the traffic distribution strategy of payment providers according to the main KPIs.
  • Define and manage the strategy for each project in terms of the chargebacks management and interlocution of external companies.
  • Manage strategic third-party relationships with suppliers, especially with PayPal and credit card providers.
  • Work with partners in Business Intelligence & Product Development to create efficiency.
  • Analyse the main KPIs of the area.
  • Weekly reports to the holding Direction.


  • Advanced level of Spanish and English (business management).
  • Previous experience in e-commerce specifically in the commercial / finance department.
  • Previous experience in a payment provider that supports e-commerce.
  • Experience with chargebacks management and optimal implementation of strategies to manage the area.
  • Exceptional analytical skills.
  • Strong leadership skills, with the ability to work in cross-functional teams.
  • Excellent self-motivation and proactivity.
  • Well organized.
  • Results oriented, flexible and agile person.


  • Fast growing project founded by Ex-Googlers.
  • Friendly and supportive international environment.
  • High performance culture and learning opportunities.
  • Asynchronous work: you are responsible for your own time. Each month you will be provided with a list of goals and objectives, and it’s on you to get them done.
  • You can begin your day from 7.30 to 10.30 am, finishing from 4.30 to 7.30 pm; and on Fridays we work with an intensive schedule from 7 to 8 am, finishing from 2 to 3pm.
  • 2 months in Summer from 8am to 3pm.
  • Competitive salary, medical and life insurance paid by the company, and access to flexible compensation packages.